Training is important to both the initial implementation and continuing effective use of any non-trivial system.

Initial user training is a key component of any Logosoft customer proposal. It is equally important to maintain the knowledge and skills acquired at this stage, particularly where significant personnel changes occur. Logosoft training services exist to support customers in these vital tasks. Training options are as follows:

- On-line. Courses are delivered in bite-sized chunks, usually of 1 or 2 hours. All you need is a PC with internet access and, ideally, sound card and speakers/microphone or headphones (if not, you can use a telephone to talk to the trainer). This method is extremely cost-effective and convenient as up to 15 trainees can be accommodated, travelling costs are eliminated, sessions can be scheduled to suit availability, opportunities exist to revise course material and staff spend minimal time away from normal duties. Hourly charge rate applies (minimum 1 hour).

- At our offices in Bromsgrove. Instruction, which takes place in our dedicated training room, provides hands-on experience of your chosen software for individuals or small groups (maximum 4 delegates). Training takes place from 09:30 to 16:00 hours (unless alternative arrangements are made in advance) and includes refreshments and a buffet lunch. As we do not mix delegates from different organisations, you can feel free to raise any particular issues or concerns as the course proceeds. The relatively small group size, hands-on training and continual assessment process is designed to ensure that delegates gain a good understanding of all aspects of the software including not just its day-to-day operation but also issues surrounding installation, upgrades, backups and housekeeping. Daily charge rate applies (minimum half day).

- On your premises. Our consultant delivers training to your requirements between 10:00 and 16:00 hours (unless alternative arrangements are made in advance). Travelling costs and time away from the office for your staff are eliminated. This approach is highly focussed and can be used to address specific system-related issues in a way which is directly relevant to your business and environment. Daily charge rate applies (minimum half day) plus travelling and expenses.

N.B. Training delegates are expected to have a basic understanding of PCs and be familiar with the use of a mouse, keyboard and Microsoft Windows.

We have relied on Logosoft’s software since purchasing in 2005. Logosoft ensures that we are compliant with industry standards and streamlines our internal processes. We are able to confidently vet and schedule employees knowing that the software’s fail-safe checks are in place...
Cecil Bernard, Operations Director, CB Security
We have been using Logosoft since 1999 – and during this period the system has supported Kingdom through major organisational growth, proving to be a robust and scalable solution in meeting our (and the industry’s) changing requirements over the years...
Rob Barton, Kingdom Services Group
I would recommend Logosoft to any business that spends too much time rostering, contacting on-duty staff or gathering data to run invoice or pay routines. Logosoft’s products have changed a complex set of manual procedures into a few seconds work.
Mark Edwards, Senior Operations Manager, AP Security
We have used Logosoft for longer than 18 years...working with Logosoft has ensured we are able to keep an effective operational edge and utilise all of our assets effectively.
Dirk Wilson, Managing Director, Sector Security Services
The main benefit of Patrol Manager is that it is all in ‘real-time’, there is no need to visit sites and download patrol data – that information is old news whereas with the information from Patrol Manager we can monitor what the guards are doing at all times and react immediately to any problems.
Earl Knight, Managing Director, CE Security
Our experience with both the platform and the Logosoft team has been by far the best - having used several competitors in the past I can safely say that Logosoft software and customer service are second to none. I would not hesitate to recommend Logosoft to anyone who is looking for a turnkey software solution.
Jay Dunbar, Managing Director, Facilitas Group
Since using Logosoft we have found that we can collate more information more accurately which frees up time in other areas.
Fred Milner, Managing Director, Intacept Management Ltd.
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