The Logosoft Help Desk provides support in respect of both technical and operational issues during normal office hours (09:00 -17:00 Monday to Friday excluding public holidays). Customers are also able to access online resources, including a support forum, frequently asked questions page and download area.
Logosoft offers Out of Hours support to customers who require additional assistance. This enhanced support package is included in all Logosoft Cloud proposals.
The Logosoft customer support package includes free software upgrades to ensure that your system continues to reflect legal or market requirements and also leverages the latest technologies. The majority of our customers provide a 24/7/365 service with Logosoft systems at the heart of their operations so our development and testing cycle is necessarily extended to include a period of live use by a representative selection of willing customers. We do, however, plan to deliver at least one significant upgrade per annum. All customers are invited to contribute ideas for product enhancements to be included in future releases.
- The Logosoft Team
- Women’s Security Society Re-Launch
- British Security Awards 2022: The Winners
- Pacesetters Security Officer of Distinction Award 2022 - The Winners
- BSIA's Regional Security Winners 2022
- Sponsors of 2022 ACS Pacesetters Awards Announced
- OSPAs 2022: The Winners!
- BSIA launch British Security Awards
- Merry Christmas from Logosoft
- New Chief Executive of SIA
- Door Security Shortages At All Time High
- Licence Switching for Door Supervisors
- New Close Protection Qualification Launch Date
- The OSPAs Expand to Thirteen Countries
- Winners of British Security Awards 2021 Announced